At BLACKHOLE RETAIL, we want you to be fully satisfied with your purchase. If you're not happy with your order, you may request a return, replacement, or exchange under the following terms:

Returns

• You may return the product within 7–14 days of delivery.

• The item must be in the same condition as received, unused, and in its original packaging.

• To request a return, please contact our support team at weirdwolflair@gmail.com with your Order ID and reason for return.

Replacements

• Replacements are offered for items that are defective or damaged.

• If approved, the replacement delivery timeframe will be 7 days from approval.

Exchanges

• Exchanges are available for eligible products.

• The exchange delivery timeframe is 7 days from approval.

Refunds

• Once your return is received and inspected, we will notify you regarding the approval of your refund.

• If approved, the amount will be credited to your bank account within 7–14 days.

• Shipping charges are non-refundable.

Non-Returnable Items

• Products marked as "Final Sale" or "Non-returnable"

• Items damaged due to misuse

• Personal or hygiene-related products once opened