At BLACKHOLE RETAIL, we are committed to delivering your products quickly and safely.

Order Processing & Shipping

• All orders are processed within 3 business days.

• Products are delivered within 7 business days from the date of shipping.

• Orders are not shipped or delivered on Sundays or public holidays.

Shipping Charges

• Shipping charges are calculated at checkout based on location and order value.

• Free shipping may apply on qualifying orders (if applicable).

Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email or SMS.

• You can track your shipment using our website or the courier partner's tracking system.

Delivery Delays

• Delivery times may vary due to weather conditions, high order volume, or logistical issues. We appreciate your patience in such cases.

Address Accuracy

Please ensure your shipping address is complete and accurate. BLACKHOLE RETAIL is not responsible for orders lost due to incorrect addresses.